Terms of Service

1. Services

We provide professional website design and development services. Our base package ($299) includes:

• One-page website design and development
• Professional copywriting and content creation
• Mobile-responsive design
• SEO optimization
• Contact form with spam protection
• Social media content kit
• Google Business Profile content
• One round of revisions
• 7-day standard delivery

2. Payment Terms

Payment is required in full before work begins. We accept payment via Stripe. All prices are in USD. Add-on services are charged at the rates listed on our pricing page.

3. Delivery Timeline

• Standard Delivery: 7 business days from payment confirmation
• Rush Delivery: 24-48 hours from payment confirmation (+$500)

Timelines begin after payment is received and all required information is provided. Delays in providing requested information may extend delivery timelines.

4. Revisions

One round of revisions is included in the base package. This includes reasonable changes to copy, layout, and design elements. Major scope changes or additional pages require separate payment. Revisions must be requested within 7 days of receiving the draft.

5. Content Ownership

Upon full payment, you own all rights to the final website content, copy, and design. You are responsible for maintaining your own hosting and domain registration. We retain the right to display your project in our portfolio unless otherwise agreed.

6. Client Responsibilities

You agree to:

• Provide accurate and complete information in the questionnaire
• Provide necessary assets (logos, images, etc.) in usable formats
• Respond to communication requests within 3 business days
• Have the right to use any content, images, or trademarks you provide
• Arrange your own hosting and domain registration

7. Refund Policy

Refunds are available within 3 days of payment if work has not yet started. Once the draft website is delivered, no refunds are provided. If you are unsatisfied with the final result after revisions, we will work with you to resolve concerns.

8. Update Subscriptions

If you purchase the Year of Updates add-on ($1,200), you receive:

• Up to 2 content/design updates per month for 12 months
• Access to client portal to submit update requests
• Updates are subject to reasonable scope (minor content/design changes)

Unused monthly updates do not roll over to the next month.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount you paid for our services.

10. Termination

Either party may terminate the agreement with written notice. If you terminate after work has begun, you forfeit your payment. We may terminate and refund your payment if we cannot complete the project as specified.